Privacy Policy
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We collect and process customer data from interactions related to:
• CrestKare Heritage Foods™
• CrestKare®
• Website
• WhatsApp
• Payment and shipping records
We may share, transfer, sell, rent, trade, license, or commercially exploit data.
Opt-outs only apply to communication, not data transfer.
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2.1 Data Collection
We collect personal and transactional data for service, analytics, and business purposes.
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2.2 Data Use
We may use data for:
• order processing
• customer support
• analytics
• marketing
• business development
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2.3 Data Sharing, Selling & Transfer
We may share, sell, rent, transfer, or commercially exploit data.
Transfers may be paid or unpaid, domestic or global.
We are not responsible for third-party actions.
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2.4 Business Transfer
Data may be transferred during merger, acquisition, restructuring, or asset sale.
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2.5 User Rights (GDPR-Style)
Users may request access, correction, or deletion.
We may refuse deletion requests.
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3. COOKIE POLICY
Cookies may be used to track browsing activity.
We use:
• cookies
• tracking pixels
• analytics tools
• advertising technologies
By using the Platform, you consent.
You may disable cookies, but functionality may break.
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4. REFUND POLICY (STRICT ZERO REFUND)
Applies to all products under all brands.
No refunds or replacements for spoilage, degradation, or storage-related issues.
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4.1 No Refunds
We do not provide refunds under any circumstances.
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4.2 Replacement
Only for damage during shipping, subject to conditions.
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5. SHIPPING POLICY
Products are shipped via third-party couriers.
Risk passes to customer upon dispatch.
• Shipping cost extra
• Risk transfers on dispatch
• No liability for courier delays
• Missing packages to be taken up with courier
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6. MEDICAL SAFETY DISCLAIMER
For CrestKare Heritage Foods™:
• Not a substitute for diet
• No guaranteed health benefits
For CrestKare®:
• Not medical treatment
• May cause allergies or reactions
Customers must consult a doctor if needed.
Use at own risk.
We are not liable for:
• allergies
• reactions
• misuse
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7. CONSENT CHECKBOX STATEMENT (FOR CHECKOUT)
By placing this order, I confirm that:
• I accept Terms, Privacy, Refund, Shipping
• I understand products are not medical
• I agree to no-refund, no-return policy
• I consent to data sharing and commercialization
• I agree to arbitration in Chennai
• I waive chargebacks
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8. NO-CHARGEBACK DECLARATION
I agree not to file chargebacks for dissatisfaction, adverse effects, shipping delays, taste, texture, or any other reason.
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9. CUSTOMER ACKNOWLEDGEMENT
By using the Platform, you acknowledge:
• products are safe but not medical
• use is at your own risk
• refunds are not provided
• courier risk is yours
• data may be sold
• arbitration applies
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FSSAI LABELING DISCLAIMER (LEGAL DRAFT)
All food products comply to the best of our knowledge.
However:
• Ingredient lists & nutritional data are supplier-based
• We do not warrant accuracy
• Label information may vary
• Customers must read labels before use
We are not liable for:
• labeling errors
• misprints
• compliance failures by third parties
If you believe a product is improperly labeled, do not use it.
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SHELF-LIFE & STORAGE LIABILITY WAIVER
Products may:
• spoil
• degrade
• oxidize
• ferment
• separate
• lose efficacy
due to storage or environmental conditions.
We are not liable for deterioration caused by improper storage.
No refunds or replacements for:
• expired products
• spoiled items
• taste/smell changes
• quality loss
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BRAND-LEVEL LEGAL OWNERSHIP STATEMENT
The trademarks:
• CrestKare Heritage Foods™
• CrestKare®
are owned and exclusively controlled by:
Inaipro Point Private Limited
Unauthorized use will be prosecuted.
InaiPro Point Private Limited
Last Updated: 01.12.2025
